Effective date: January 1, 2026
By accessing or using the OpsGrade available at yourdomain.com (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service. These Terms apply to all visitors, users, and customers of the Service.
The OpsGrade is an AI-powered business analysis platform that accepts business process information via a structured intake form, evaluates that information using a proprietary scoring framework, and produces a scored report (“Audit Report”) with operational analysis and recommendations. The Service also offers subscription plans for automated monthly re-audits and score tracking over time.
The audit reports generated by this Service are AI-generated analysis intended for informational purposes only. They do not constitute professional business, legal, financial, or operational consulting advice. Results may vary based on the information provided. The operator of this Service is not liable for any business decisions made based on the content of audit reports.
The scoring framework applies a consistent methodology, but scores are approximations based on user-submitted information and AI interpretation. They should be used as a directional guide, not as a definitive or certified assessment of business operations.
One-time purchase: Payment of $127 is charged at the time of purchase. Access to the full audit report is granted immediately upon confirmed payment.
Subscription plan: Monthly subscription fees ($79/month for the Monthly Monitoring plan) are charged automatically on a recurring monthly basis beginning on the date of initial purchase. Subscriptions continue until cancelled.
All payments are processed securely through Stripe. We do not store payment card information on our servers. By providing payment information, you authorize us to charge the applicable fees.
We offer a full refund within 7 days of purchase, no questions asked. To request a refund, reply to your purchase confirmation email or contact us at legal@yourdomain.comwithin 7 days of the transaction date. Refunds are processed to the original payment method within 5–10 business days.
Subscription refunds apply to the most recent billing period only if requested within 7 days of that charge. Prorated refunds for partial months are not provided.
You may cancel your subscription at any time through the customer portal accessible from your account or by contacting us at legal@yourdomain.com. Cancellation takes effect at the end of the current billing period. You will retain access to the Service through the end of the paid period. No prorated refunds are issued upon cancellation unless requested within the 7-day refund window described in Section 5.
By submitting information through the audit intake form, you grant us a limited license to process that information for the purpose of generating your audit report and providing the Service. We may use anonymized, aggregated audit data to improve the accuracy of our scoring framework over time. We will not use your individually identifiable business information for any purpose other than delivering the Service. See our Privacy Policy for full details on data handling.
The audit scoring framework, methodology, weighting system, report format, and all associated software and content are the proprietary intellectual property of the Service operator. You may use your individual audit reports for your own internal business purposes. You may not reproduce, resell, sublicense, or publicly distribute the scoring framework, methodology, or any portion of the Service without express written permission.
You agree to:
To the maximum extent permitted by applicable law, the Service and its operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising from your use of or reliance on the Service or any audit report generated thereby.
Our total liability to you for any claim arising from these Terms or the Service shall not exceed the total amount you paid to us in the 12 months preceding the claim.
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that audit results will achieve any particular business outcome.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Texas.
We reserve the right to modify these Terms at any time. Changes will be posted to this page with an updated effective date. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
For questions about these Terms, contact us at: legal@yourdomain.com